- P-3/20, DLF PHASE-II, GURUGRAM, GURUGRAM, Gurgaon, Haryana, 122002
- +1 888-497-2660
- ukitcom
- support@sailcost.com
Privacy Policy
Read this Policy carefully to get to know our practices. We can revise this Policy occasionally (see Updates to Our Privacy Policy). We recommend checking it periodically.
Scope of this Policy
These Guidelines apply to information collected:
- When you browse or use the Sailcost.com website and services.
- Through electronic communications with Sailcost.com.
- Through promotional materials and tools hosted on third-party platforms that link to this Policy.
This Policy does not apply to information collected:
- Offline or via other websites operated by Sailcost.com or third parties.
- Through third-party websites, apps, or content (including ads) linked to or accessible from Sailcost.com.
Children Under 13
Our Site is not aimed at children under 13. Personal information is not knowingly gathered by us from minors.
Please do not use if you are under 13
- Register, transact, or use our Website or App.
- Provide personal information such as your name, address, phone number along with email.
We will promptly delete it if we determine that the information collected by a child below the age of 13 has been stored without the parental consent. To report such concerns, please contact us at support@sailcost.com
Information We Collect
We may collect the following types of information:
1. Personal Identifiable Information (PII)
- Name along with mailing address, email, and phone number
- Payment or credit card details
- Travel documents (passport along with driver's license, etc.)
- Loyalty program details (airline, hotel, along with car rental)
2. Non Identifiable Information
- IP address, browser type, device identifiers, and operating system
- Website usage data, access times, referring URLs
3. Special Categories (where applicable by law)
- Age, gender along with marital status, medical information and disability details
4. Transactional & Account Information
- Travel bookings along with purchases and preferences
- Survey responses
- Communication records
How We Collect Data
We collect information through:
- Direct Input: Information you provide on forms along with registrations or communications.
- Automated Tracking: Cookies, web beacons along with log files and analytic tools.
- Third Parties: Business partners, affiliates, analytics providers along with advertisers.
- Social Media:When you connect with us via platforms like Facebook, Google, or Twitter.
Automatic Data Collection
We use cookies and similar technologies to collect:
- Website traffic and usage statistics
- Device and connection details
- User interactions (clicks, views, searches)
- Behavioral tracking across third party websites
You can manage cookies via your browser settings. Disabling essential cookies may affect site functionality.
How We Use Your Information
We use collected data to:
- Provide and improve our Website and services
- Process travel reservations and payments
- Send booking confirmations and updates
- Communicate offers and promotions
- Manage user accounts and authentication
- Support customer inquiries
- Ensure system security and fraud prevention
- Comply with legal obligations
Disclosure of Your Information
We may share your information with:
- Affiliates & subsidiaries
- Service providers (airlines, along with hotels, car rental companies, and payment processors)
- Business partners (IT, analytics, marketing agencies)
- Legal authorities (when required by law along with a court order, or to enforce the terms of service)
- In corporate transactions (merger, sale, or restructuring)
- With your consent
Your Privacy Choices
You may:
- Manage cookies in your browser settings.
- Opt out of promotional emails by unsubscribing or contacting us.
- Request access, correction, or deletion of your personal data.
- Object to targeted advertising via browser settings or industry opt-out tools.
Data Security
We implement industry-standard safeguards to protect your data, including:
- Secure servers and firewalls
- SSL encryption for payment transactions
- Restricted access controls
However, no online transmission is completely secure. Use the Website at your own risk and protect your account credentials.
Data Retention
We retain your personal data:
- As long as necessary to fulfill service and legal obligations
- In compliance with contractual and statutory requirements
- In backup systems until securely deleted
International Data Transfers
Your data may be transferred to and processed in the United States and other countries with different data protection laws. We use:
- Standard Contractual Clauses and other safeguards to protect cross border transfers.
Your Rights
Under GDPR (for EU/EEA residents):
- Right to access, correct, or delete your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint
For Canadian Residents:
- Right to access along with correct, or dispute personal information
For U.S. State Residents (California along with Virginia, Colorado, Connecticut, and Nevada):
- Rights vary by state law (access, correction, deletion, opt out of targeted ads or sales of personal data).
- See specific state notices within this Policy for details.
Updates to Our Privacy Policy
We may update this Policy periodically. Changes will be posted on this page with the updated effective date. Please review it regularly.